Privacy Policy

Privacy Policy for CIDARO srl

At CIDARO ("we", "us", "Cidaro") one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by CIDARO and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@cidaro.com

Personal Data Collected

Personal Data is any information that relates to an identified or identifiable individual. The Personal Data that you provide directly to us through our Sites will be apparent from the context in which you provide the data.

During the website navigation we do not collect any personal data. If you contact us through the "contact form" available here we will collect all the information that you provide us.

During the usage of our platforms (such as Helium), we collect your email address, your first name and your last name.

How we disclose your data

CIDARO does not sell or rent Personal Data to any third party.

Personal Data Security

We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data within our organization against unauthorized access, destruction, loss, alteration or misuse. Your Personal Data is only accessible to a limited number of personnel who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us at support@cidaro.com immediately.

If you are a User, we retain your Personal Data as long as we're providing a Service to you and you can delete your Account at any given moment. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

Log Files

CIDARO follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of CIDARO.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our website or platforms, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that CIDARO has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

CIDARO's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

If you are/were subscribed to one of our platforms, you can refer to the Stripe's Privacy Policy available here: you will find there all the needed information.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

CIDARO does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website or our platforms' users (such as Helium) with regards to the information that they shared and/or collect in CIDARO website or applications. This policy is not applicable to any information collected offline or via channels other than this website or Helium.

Updates to this Privacy Policy

We may change this Privacy Policy from time to time to reflect new services, changes in our Personal Data practices or relevant laws. Any changes are effective when we post the revised Privacy Policy on the Services. We may provide you with disclosures and alerts regarding the Privacy Policy or Personal Data collected by posting them on our website and, if you are a User, by contacting you through your email listed in you account.

Consent

By using our website or our applications (such as Helium), you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

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